Check Orders

Overview

The Check Orders module is built to monitor orders that are unfulfilled, figure out why, and take appropriate action based off of what it found out. It handles most order fulfillment errors with custom configuration where applicable. The module allows for you to configure custom actions to take based off of common order errors. The module will only attempt to process an order error once every 24 hours. The actions that can be configured are:

• Delete : Deletes the product from your inventory.

• Notify : Sends a discord webhook notification including the item and what actions were taken.

• Mark Fulfilled : Marks the order as fulfilled by AP.

• Force Fulfill : Attempts to force fulfill the order through AP.

• Ban : Adds the product title to your banned products list.

Order Errors

The following errors are handled by the Check Orders Module:

• Out Of Stock : If an item is found to be out of stock, custom actions can be configured in the 'Check Orders' section of the config.

• Price Discrepancy : This error occurs when there is a mismatch between the price AP has stored and the price on Amazon. Custom actions can be configured for this error.

• Shipping Date Too Far : This error occurs when the estimated delivery falls outside of the 'Delivery Date Difference' configured in the Check Orders section. The delivery date difference option is the difference between today's date and the estimated delivery date.

• Profitability Error : This error occurs when an item is found to be unprofitable. Custom actions can be configured for this error.

  • When an item is found to be unprofitable, AP Buddy will check the item and ensure it's profit margin is set to your configured margin.

  • When an items loss is within the configured 'Max Loss Threshold' it will be force fulfilled.

• Cannot Be Shipped : This error occurs when an item is unable to be shipped to a given location. Custom actions can be configured for this error.

• Quantity Limit : This error occurs when an item has a minimum or maximum order quantity and AP Buddy cannot smartly make the adjustment itself. If an item is found to have a maximum order quantity the module will adjust the listing to have that max quality.

• Order Already Fulfilled : When making checks for common order errors AP Buddy will also check if an order was already fulfilled. If an order was already fulfilled, custom actions can be configured.

If AP Buddy is unable to find a reason why the item isn't being fulfilled, it will re-queue the item for fulfillment.

Configuration

• Max Loss Threshold : The maximum loss AP Buddy will allow for force fulfillment. Useful if you want orders with minimal losses to still be fulfilled to maintain fulfillment rate. ( Recommendation : 1 or less )

• Delivery Date Difference : The maximum time between the date the module is ran and the estimated delivery date provided by Amazon before a "Shipping Date Too Far" error will be thrown for the order. ( Recommendation : Around your eBay handling time )

• Check Orders Actions : Configurable Actions to be taken when specific order errors occur.

  • Out Of Stock : Actions will be taken when an item is found to be OOS.

  • Price Discrepancy : Actions will be taken when AP has a different price saved than the real retail price.

  • Ship Date Too Far : Actions will be taken when the delivery estimate provided by Amazon is beyond the value set in 'Delivery Date Difference'.

  • Profitability Error : Actions will be taken when an item is found to be not profitable and not within the configured 'Max Loss Threshold'.

  • Cannot Be Shipped : Actions will be taken when an item is unable to be shipped to the given delivery address.

  • Quantity Limit : Actions will be taken when an item has a min or max quantity limit that AP Buddy is unable to correct itself ( common cases are max quantity of 1, or minimum order quantities ).

  • Order Already Fulfilled : Actions will be taken when AP Buddy finds an order was already fulfilled by AP but left in the 'Unfulfilled' section.